We devised a questionnaire based on other studies into waiting areas as well as the results of our initial observation of the space. We received feedback from 20 respondents; we also video recorded interviews with 3 people. The findings are represented in the bar charts.
The results of the questionnaire and interviews indicated that the seating area needed to be changed and improved as the seating is extremely cold and therefore uncomfortable, more seating needs to be provided.
The results of our site analysis found that there is an adequate amount of seating provided but that it is wrongly located in the transit space.
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